It may take up to 72 hours for a reward to be credited after completion of the task. If you do not get the reward after 72 hours, please submit a ticket through the app or email email@example.com with screenshots of the completed task. You can learn more here.
The most common reasons you're not getting rewarded are...
- If you have previously installed or used the app before, you will not be rewarded for installing or using it again.
- You have another reward app installed on your device.
- You have opened the app before from another app, like Facebook or another rewards app.
- You have a jailbroken/rooted device.
- You haven’t engaged with the app enough. Try to sign-up for an account, advance a few levels, complete tutorial, etc., even if the task states “Install and Open”.
- You haven’t waited long enough; it can take anywhere from a few minutes to 48 hours to verify the task completion.
- You did not follow the task requirements (i.e. reach level 5, make a purchase, etc.)
- You are connected to VPN.
- You are using an emulator.
- You are downloading a lot of apps at once and playing them sporadically (3 hours later, one day later, etc.)