Reward cases are filed and researched individually. Our investigation takes place before the reward is credited to the user's account. This process could take up to 30 business days. Please do not send duplicate requests for the same issue, as it will cause a delay in the process.
Articles in this section
- Why is my app crashing?
- Why did I receive a lesser amount than I withdrew?
- Why can't I see my STORM tokens in my wallet?
- I sent a "Missing Bolts" claim, but I haven't received my reward. Why?
- Why have I not received my reward, even after completing the Task
- Why are there no Bolts offered for this Task?
- Why don't I have Task offers?
- Why is my account banned?
- Why am I not receiving the verification email?