We held a token swap from June 8th until October 8th, after this period, we extended the swap window with an additional month (November 8th). The reason for the extend was because a lot of users did not swap their tokens yet.
Over 95% of all the tokens were swapped and every exchange supported the swap (STORM tokens that were held on an exchange, were swapped automatically).
When you still have the old STORM token, you missed the swap window.
If this is the case, we ask you to contact our support section.